Privacy Policy (UK GDPR)
Last reviewed: 10 October 2026
1. Who is responsible for your information?
One Training Solutions Ltd is the controller of the personal data described in this notice. Our trading name is eONE Systems. Our address is 83 Station Road, Clenchwarton. King’s Lynn, Norfolk, PE34 4DQ. Company number: 12737727. Place of registration: UK. VAT number, where applicable: GB422724712.
For privacy enquiries or to exercise your rights, contact info@eonesystems.co.uk. Data protection officer contact, where applicable: Colin Edwards.
2. What this notice covers
This notice explains how we collect and use personal data in connection with our website and the activities described below. Personal data is information relating to an identified or identifiable person. Our handling of personal data is subject to the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable amendments.
Other organisations linked from our website have their own privacy notices. Read those notices before supplying information to them.
3. Information we collect and its sources
The categories of personal data we collect, and whether we receive them directly from you or from another source, are:
Company name, address, telephone number, email address and documents provided by company customers when registering, administering their accounts and uploading documents.
4. Why we use your information
We use personal data for the following purposes and on the lawful bases specified for each purpose. Where we rely on legitimate interests, our interests are identified below. Where consent is our basis, you can withdraw it as explained in section 10.
We use company customer contact details and uploaded documents to administer accounts, provide document storage and respond to service enquiries. Our lawful basis is legitimate interests: providing and administering our service for company customers. We also rely on legitimate interests to protect accounts, prevent misuse and keep the website secure. We do not use customer details for marketing.
5. Who receives your information
The recipients or categories of recipients, including service providers, and the reasons for sharing are:
One Training Solutions Ltd manages the website hosting and business email. 20i provides the underlying website hosting infrastructure and stores website data on our behalf. Access is limited to operating and maintaining the services. We do not sell customer details or share them for marketing.
6. Transfers outside the United Kingdom
The countries or destinations involved, the safeguards or other lawful transfer arrangements relied on, and how you can obtain further information or a copy of relevant safeguards are:
Customer data is stored and accessed within the United Kingdom. We do not transfer customer data outside the UK.
7. How long we retain information
Our retention periods, or the criteria we use to determine them, are:
We retain account details and uploaded documents while providing the customer’s account and document-storage service, until the customer requests deletion. On receiving a deletion request, we delete those details and documents, except where retention is required by law. Any applicable exception will be explained to the customer.
8. Information you must provide
Where providing information is a statutory or contractual requirement, or necessary to enter into a contract, the requirement and possible consequences of not providing it are:
Customers need to provide the contact and account information required for registration and account administration. Without this information we cannot create or provide access to an account. Customers choose which documents to upload for storage.
9. Automated decisions and profiling
Details of any automated decision-making or profiling, including relevant logic, significance, likely consequences and applicable safeguards, are:
We do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals. Visitor statistics and last-login records are used for website administration and security.
10. Your data protection rights
Depending on the circumstances, you may have rights to access your personal data, correct inaccurate data, erase data, restrict its use, receive data in a portable format, and object to processing. Rights and safeguards may also apply to significant decisions made solely by automated means. These rights are subject to the conditions and exemptions in applicable law.
You can object to the use of your personal data for direct marketing at any time, including related profiling. Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Contact info@eonesystems.co.uk to make a request. We may ask for proportionate information to verify your identity. We normally respond within one month, subject to any lawful extension or other applicable timing rules. Requests are normally free; any permitted fee or refusal will be explained.
11. Cookies
Our Cookie Policy explains cookies and similar technologies, their purposes and your choices. You can reopen Cookie settings using the tab above the website footer. Optional cookie consent can be changed independently of other permissions you give us.
12. Questions and complaints
If you are concerned about how we use your information, please contact info@eonesystems.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO). See the ICO’s complaints guidance and information about your data protection rights.
13. Changes to this policy
We may update this policy to reflect changes to our activities or the law. The review date appears above. We will provide additional information about material changes where required.
